• All inquiries are reviewed and answered in the order they are received. Please understand that the response time may be delayed due to the number of inquiries.
  • If you make sarcastic remarks, swear words, verbal abuse, insults, sexual harassment, threats, or if you obstruct work by repeating the same content or making false inquiries, your use of the customer service may be restricted.

  • Customer Service Hours: Weekdays from 00:00 to 09:00 (UTC)

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